— Policies —
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shipping
For orders within the US, as soon as your order ships, it normally takes 1-5 business days. You can also track it through your shipping confirmation email. Shipping times for international orders vary depending on your shipping method and destination. Kindly note that we cannot be held responsible for any custom fees, import duties, taxes, and other local charges added by your country's customs office.
RETURN POLICY
Free returns on all orders within 30 days of purchase. If for any reason you are not completely satisfied with your purchase from ADAMASPIERRE you can return or exchange by mail. Please contact us for further assistance.
- All merchandise must be unused and in original condition.
- All returns must include the original sales receipt and be returned in original packaging.
- All returns will be credited to the original form of payment. However, your original shipping cost is not refundable.
- A refund will be made to the purchaser upon request if payment has been received. You will receive an email notification once your return is processed.
- Please allow up to 5-10 additional business days for the funds to be credited to your account.
EXCHANGE POLICY
Items purchased from ADAMASPIERRE can be exchanged by mail in the United States within 30 days of purchase.
- To exchange a product by mail, you must first return the item you wish to exchange.
- Any item with signs of wear, damage, or alteration can not be accepted.
- All exchanges are subject to a quality assurance inspection process before they are accepted.